Terms of service

Welcome to Boxivo.store. These Terms of Service govern your use of our website, products, and services.

By visiting our website, browsing our store, creating an account, placing an order, or using any part of Boxivo.store, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

Store Information

Store Name: Boxivo.store
Website: Boxivo.store
Email: support@Boxivo.store
Phone: (800) 983-8472
Business Address: 475 PE-150, Alberton, PE, Canada

Overview

Boxivo.store is an online store offering cute collectibles, blind boxes, plush toys, mini figures, keychains, desk decorations, toy ornaments, gift items, and related accessories.

Our brand style is playful, cute, collectible, and surprise-focused. Many of our products may include mystery designs, random styles, collectible series, or decorative packaging.

By using our website, you confirm that you understand and agree to these Terms.

Eligibility

By using this website, you confirm that:

You are at least the age of majority in your location
You have the legal ability to enter into a binding agreement
You will provide accurate information when placing an order
You will not use our website for illegal or unauthorized purposes
You will not violate any applicable laws while using our services

If you are using our website on behalf of another person or organization, you confirm that you have permission to do so.

Product Information

We do our best to display product information accurately, including product names, descriptions, images, materials, sizes, colors, packaging details, and included items.

However, we cannot guarantee that all product images, colors, or details will appear exactly the same on every screen or device. Product color may vary slightly due to lighting, photography, screen settings, display differences, or manufacturing differences.

Some products may have slight measurement differences due to manual measurement or production variations.

Blind Box and Random Product Terms

Some products sold on Boxivo.store may be blind boxes, mystery boxes, random-style items, surprise collectibles, or assorted designs.

By purchasing these products, you understand that:

The exact style may be random
You may receive a common style
You may receive a duplicate if ordering multiple pieces
Rare or hidden designs are not guaranteed unless clearly stated
Specific styles may not be selectable unless the product page allows selection
Opened blind boxes may not be returnable due to preference

The mystery experience is part of the product.

Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, change product listings, or refuse orders when necessary.

If an item becomes unavailable after your order is placed, we may contact you to offer:

A replacement
A similar item
Store credit
A refund
Another available solution

We are not responsible if a product becomes unavailable due to stock changes, supplier delays, or inventory errors.

Pricing

All prices listed on Boxivo.store are subject to change without notice.

We reserve the right to correct pricing errors, product errors, discount errors, or checkout errors at any time. If an order is affected by a pricing or listing error, we may contact you to confirm, adjust, or cancel the order.

Promotions, discounts, and offers may be changed, limited, or discontinued at any time.

Orders

When you place an order on Boxivo.store, you agree that:

All information you provide is accurate
You are authorized to use the payment method provided
You have reviewed the product description before purchase
You understand any blind box or random-style terms
You agree to the total price shown at checkout
You agree to our shipping, return, refund, and store policies

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of the order. We reserve the right to refuse or cancel orders when necessary.

Order Refusal or Cancellation

We may refuse or cancel an order for reasons including but not limited to:

Product unavailability
Incorrect pricing
Fraud risk
Suspicious activity
Incorrect shipping information
Payment issues
Violation of store policies
Technical errors
Abuse of promotions or discounts

If your order is canceled and payment has already been made, we will issue a refund according to the original payment method when possible.

Payment

We accept payment methods displayed at checkout. Payment must be completed before an order is processed.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We do not store full payment card details on our website. Payment processing may be handled by secure third-party payment providers.

Shipping

Shipping times and delivery estimates are provided for convenience and are not guaranteed unless clearly stated.

Delivery may be affected by:

Carrier delays
Weather conditions
Customs processing
Holiday volume
Incorrect shipping address
Remote delivery areas
International transportation delays
Local postal service delays

Please review our Shipping Policy for more information.

Customer Responsibilities

Customers are responsible for:

Providing accurate contact information
Providing accurate shipping information
Reading product descriptions before purchase
Understanding blind box or random product terms
Checking order confirmation details
Contacting us promptly about issues
Keeping tracking information
Following return instructions when applicable

We are not responsible for issues caused by incorrect customer-provided information.

Intellectual Property

All content on Boxivo.store, including website text, layout, images, graphics, logos, icons, product descriptions, design elements, and branding, is owned by or licensed to Boxivo.store unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, exploit, or use our website content without written permission.

Some products sold on our website may be inspired by popular collectible, anime, fantasy, or character-style themes. Product ownership, trademarks, copyrights, and brand rights remain with their respective owners where applicable.

User Conduct

You agree not to use our website to:

Commit fraud
Violate any law
Submit false information
Interfere with website security
Upload malicious code
Attempt unauthorized access
Copy or scrape website content
Harass, abuse, or harm others
Use our store for unauthorized commercial activity
Abuse discounts, promotions, or return policies

We reserve the right to restrict access, cancel orders, or refuse service if misuse is detected.

Reviews, Feedback, and User Content

If you submit reviews, photos, feedback, comments, or other content to Boxivo.store, you grant us permission to use, display, reproduce, and share that content for store-related purposes, including marketing, customer support, website improvement, and product presentation.

You agree that submitted content must not be illegal, offensive, misleading, harmful, or infringing on the rights of others.

We reserve the right to remove or moderate content at our discretion.

Accuracy of Information

We aim to keep our website accurate and updated, but errors may occur.

Information on our website may occasionally contain:

Typographical errors
Product description errors
Pricing errors
Availability errors
Image errors
Shipping estimate errors
Promotional errors

We reserve the right to correct errors and update information at any time without prior notice.

Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, marketing, website hosting, customer support, or other business operations.

Your use of third-party services may be subject to their own terms and policies.

We are not responsible for third-party websites, tools, services, delays, errors, or policies beyond our control.

Limitation of Liability

To the maximum extent permitted by law, Boxivo.store shall not be liable for indirect, incidental, special, consequential, or punitive damages resulting from:

Use of our website
Product use or misuse
Shipping delays
Carrier errors
Third-party service issues
Loss of data
Lost profits
Customer failure to read product details
Random blind box outcomes
Minor packaging damage that does not affect the product

Our total liability shall not exceed the amount paid for the specific product related to the claim.

No Guaranteed Results

We do not guarantee that:

A specific blind box style will be received unless clearly stated
A rare or hidden figure will be received
Colors will look exactly the same on every screen
Shipping will arrive by a specific date
Packaging will arrive in perfect collector-grade condition
All products will remain available
The website will be error-free at all times

Changes to Terms

We reserve the right to update, change, or replace these Terms of Service at any time.

Changes will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.

Contact Us

For questions about these Terms of Service, please contact:

Boxivo.store
475 PE-150
Alberton, PE
Canada
Email: support@Boxivo.store
Phone: (800) 983-8472